Product Licensing FAQ

The default license folder for Intel® Software Development Products is as follows:

• On Windows*: \Program Files\Common Files\Intel\Licenses
• On Linux*: /opt/intel/licenses
• On macOS*: /Users/Shared/Library/Application Support/Intel/Licenses

1. Sign in to the Intel Registration Center by entering your username and password. On the Products page is a list of all your products (Products List tab) and your serial numbers (Serial Numbers tab).
2. The Serial Numbers tab lists all the serial numbers associated with your account. For each serial number, it also lists your role (Owner, Administrator, or Developer on a Floating license), the product name, and license type.
3. Select the product name to go to the subscription history where you can download the latest version of the product. At the top are the serial number, support status, and links to manage the license and renew your subscription. The support status indicates if a renewal is needed.
4. If applicable, select Renewal in the Purchase column. This displays a product list page with detailed information on support renewal prices, including information on resellers from whom you can extend your license. See our Purchase, Renew and Upgrade FAQ.
5. In the Serial Numbers view, select the serial number you want to manage. This displays the Manage License page where you can download an existing license file or send it to your email. You will also be able to transfer the serial number to another user within the same domain, appoint an administrator for your account, and more.

Note You can only transfer a serial number ownership to or from a different person with the same email domain.

Transferring a license to another person can be done for both named-user and floating licenses.

1. Sign in to the Intel Registration Center. In the Serial Number view, select the serial number you want to transfer.
2. On the Manage License page, under the Serial Number User Management section, select Transfer.
3. Enter another email address within the same domain, and then select Transfer.

Transferring (pulling) a license from another person can be done only for named-user licenses.

1. Sign in to the Intel Registration Center.
2. On the right-hand side, under Intel® Products, enter the serial number you want to pull, and then select Register. If the serial number belongs to the same domain as yours, the license will be transferred to you.

To transfer the license to a user from a different domain, you will need to contact Intel support. For support options, see Get Help.

Additional Information

You can only add a person as an administrator to a serial number if they have the same email domain as the primary owner.

1. Sign in to the Intel Registration Center by entering your login ID and password.
2. In the Serial Number view, select the desired serial number.
3. On the Manage License page, expand the Serial Number User Management section.
4. Select Add next to the Administrator role.
5. In the New User Email text box, enter another email address within the same domain, and then select Add.

Intel® Software Manager is a utility that allows users to:

• Download and install updates for your Intel® Software Development Products
• Manage the subscription status of installed software
• Activate serial numbers
• Manage licenses, such as add a new license or refresh or remove an existing license
• Find out about the latest news for Intel Software Development Products

Intel Software Manager Guide

The key difference is related to the licensing terms and associated support for the compilers. See the End User License Agreement (EULA) for distinctions between the three. Products under an evaluation license will cease to function at the end of the evaluation period. Free products are only valid for the granted license period. All other products will continue to function beyond the licensed support period.

An evaluation license is not renewable. Once your free license has expired, you must qualify for a new license. Paid licenses are eligible for support renewal. See the Purchase, Renew, and Upgrade FAQ for more information on renewals. Functionally, the evaluation and free tools compilers are identical to the paid compilers of the same version.

Get started questions (registration, sign up, download, licensing, installation) may be submitted to the Online Service Center, whether you have active Priority Support or not.

For support options, see Get Help.

Intel no longer provides Rogue Wave* IMSL* Numerical Libraries. If you have a license, Intel converted it to a license for Intel® Parallel Studio XE Composer Edition, which is bundled with an Intel® Fortran Compiler. However, if you still have your Intel Fortran Compiler with Rogue Wave IMSL installer, you can get assistance installing it at the Online Service Center. To ensure that your ticket is routed correctly, select the box indicating that your issue involves licensing problems.

Use this option if you need to replace an older license file with a new one for an existing installation, or if you wish to install the product using a license file.

Place the license file (*.lic) in the appropriate directory, making sure not to change the license file name.

Note If the INTEL_LICENSE_FILE environment variable is defined, use that directory instead of the default directory for your operating system.

• On Windows*: <installation drive>\Program Files\Common Files\Intel\Licenses
  
• On Linux*: /opt/intel/licenses
• On macOS*: /Users/Shared/Library/Application Support/Intel/Licenses

Note You will likely need administrative or root privileges to copy the license to the named directory.

Make sure to remove expired license files from the directory to ensure the correct file is being used.

1. Sign in to the Intel Registration Center by entering your login ID and password.
2. On the Products page, in the Serial Numbers tab, you will see a list of all your serial numbers. Select the serial number you would like to manage.
3. The Manage License page has two license files. The top one is for your license servers and the bottom one is for your client. Each license file provides you the option to download the license file or send it to your email. For more information, see: How do I send a license file to my email?
4. Install the product using the license file.

More Details

A named-user license does not require the Intel Software License Manager.

Only floating licenses require the installation of the Intel Software License Manager on the license server. There is no need to install a license manager on the client systems.

You may see this error while installing Intel® Software Development Products with a license file. There are a few things you need to check.

1. The license file may be corrupted. Sign in to the Intel Registration Center and download the license file or resend it to your email. 
   
   Note Modifying a license file arbitrarily may invalidate it.
2. Check the license and its support expiration date in the Intel Registration Center. Make sure that the product you are installing is covered by the license and that the build date of the product is earlier than the support expiration date of the license you own.
3. The license file on your system may be outdated. When you renew your support, a new license file is generated for your serial number. You will need to remove the old license file from your system and replace it with the new license file. See Updating the License File After Renewal.

Yes, you can. A named-user (single-user) license allows the license owner to install the product on multiple systems belonging to the same user. However, only one copy of the software may be in use by the license owner at any given time.

See the End User License Agreement.

Use this option if you need to replace an older license file with a new one for an existing installation, or if you wish to install the product using a license file.

Make sure to use the client license file for the floating serial number. Place the license file (*.lic) in the appropriate directory, making sure not to change the license file name.

Note If the INTEL_LICENSE_FILE environment variable is defined, use that directory instead of the default directory for your operating system.

• On Windows*: <installation drive>\Program Files\Common Files\Intel\Licenses
  
• On Linux*: /opt/intel/licenses
• On macOS*: /Users/Shared/Library/Application Support/Intel/Licenses

Note You will likely need administrative or root privileges to copy the license to the named directory.
 

To replace the license file on the server, refer to the Intel® Software License Manager FAQ.

1. Sign in to the Intel Registration Center by entering your login ID and password.
2. On the Products page, in the Serial Numbers tab, you will see a list of all your serial numbers. Select the floating serial number you would like to manage.
3. The Manage License page has two license files. The top one is for your license servers and the bottom one is for your client. Each license file provides you the option to download the license file or send it to your email. For more information, see: How do I send a license file to my email?
4. Install the product using the license file.

More Details

You may see this error while installing Intel® Software Development Products with a license file. There are a few things you need to check.

1. The license file may be corrupted. Sign in to the Intel Registration Center and download the client license file of your floating serial number, or resend it to your email. Note Modifying a license file arbitrarily may invalidate it.
2. Check the server license and its support expiration date in the Intel Registration Center. Make sure that the product you are installing is covered by the license and that the build date of the product is earlier than the support expiration date of the license you own.
3. The license file on your server may be outdated. When you renew your support, a new license file is generated for your serial number. You will need to remove the old license file from your server and replace it with the new license file. See Updating the License File After Renewal.

If your issue is with the Intel® Software License Manager, refer to the FAQ.

Older versions of the compiler do not support the client license format using USE_SERVER. Replace this file with the full server license. For more information, see Setting Up the Client Floating License.

A variety of issues can cause slow license checkouts:

• Old license server information or old license files
  • To remove old or expired license files, use the Software License Cleanup Tool. 
• A bug introduced with RHEL* and CentOS* 7.2.
• Running versions 2016 through 2017 update 1 of the compiler on a remote workstation
• Slow DNS lookups

For more information, see Slow Floating License Checkout.

There is no limit to the number of systems the product can be installed on. However, a floating license has n number of seats: typically 1, 2, or 5 seats. While the product may be installed on more systems than the number of seats, only n licenses can be checked out at the same time, where n = number of seats.

For more information, see the End User License Agreement.

Use of a floating license is similar to the named-user license. Either download the license file from the Intel Registration Center and provide the path during installation or provide the serial number during installation (requires internet access).

You can track floating license use with Intel® Parallel Studio XE products using the Intel® Software License Manager, which uses the Flexerra* FLEXlm technology.

The commercially available Intel oneAPI toolkits do not use a license manager. Usage is controlled by the terms of the purchased commercial product and the End User License Agreement. Users are assigned to the specific serial number in the Intel Registration Center.

The floating licenses provided for Intel® Parallel Studio XE will continue to work for the latest version of Intel Parallel Studio XE that the license is entitled to. Once the support term ends for that floating license, Priority Support and access to older versions will end.

The commercial model for Intel® oneAPI toolkits includes Priority Support and access to older versions of the product.

These editions are for systems with up to 64 nodes. The products are split into single nodes and multinodes. However, support for developer-sized multimode systems is limited to 64 nodes. The number of developers on the team determines the best product to buy.

Concurrent user licenses have changed to reflect the number of developers. For up to 64-node systems, the descriptions reflect "Up to [X] Developers." The best product for you depends on your team’s size. The following table details the changes in descriptions and configurations:

To upgrade your current floating license, see How to Upgrade a Floating License to a Concurrent License.

No. Intel® oneAPI toolkits do not require a license for download, installation, or use. However:

• Acknowledgment and acceptance of the End User License Agreement is required.
• Purchase of oneAPI toolkits with Priority Support is required for access to older versions.

Yes. The license file used by the Intel® Software License Manager will continue to work as long as the server host ID does not change. The floating serial number will no longer be available in the Intel Registration Center for server updates, so Intel Parallel Studio XE users are encouraged to transition to the concurrent serial number as soon as possible.

The single-node version is supported for use on shared memory systems, like laptops, notebooks, PCs, desktops, and workstations. The multi-node version is supported for use on shared memory systems and on distributed memory systems, such as high-performance computing (HPC) clusters.

You should replace the floating license file on your local system with the concurrent license file. Floating license files are located by default in C:\Program Files (x86)\Common Files\Intel\Licenses for Windows*, and /opt/intel/licenses for Linux*, and typically contain “USE_SERVER” in the name. An environment variable may also be used to point to the server in the port@host format, and this should be changed to point to a license file.