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White Paper: VDI TCO Analysis for Office Worker Environments

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White Paper: VDI TCO Analysis for Office Worker Environments

Abstract

Many organizations are evaluating Virtual Desktop Infrastructure (VDI) as an alternative to traditional PCs for their office workers. The perception is that VDI desktops accessed from thin clients will reduce costs and optimize service desk operations. While VDI may result in savings in overall hardware costs, these savings will be offset by higher software and engineering costs. After all the costs are tallied, VDI is more expensive than a well-managed PC environment for office workers. This paper is based on data generated over a six-month period that included surveys, vendor research, on-site benchmarks, and a review by an expert panel of analysts.

Introduction

Many organizations are considering Virtual Desktop Infrastructure (VDI) as a replacement for traditional PCs for office workers. The perception is that VDI reduces desktop TCO while delivering a high quality user experience. Our findings indicate that VDI tends to reduce costs in some areas, but increase costs in others. The net result is that VDI is more e pensive than a well-managed PC environment for office workers. While VDI proponents evangelize the areas where VDI saves money, they often ignore the new costs introduced into the system.

Conclusion

We believe VDI is an innovative technology that can deliver significant value in specific use cases, such as for shift-based task workers and for contractors. However, for the office worker, the value driver will not be TCO reductions. Microsoft recommends that each organization evaluate its use cases and drivers for VDI to ensure the best choice of technology for their users and IT organizations.

Read the full VDI TCO Analysis for Office Worker Environments White Paper.